Help › Hayat ERP
AI features by module
hayaterp.com ↗Every Hayat AI feature, module by module — sales, CRM, helpdesk, accounts, stock and items, purchasing, POS, promotions, loyalty, campaigns, online store, Hayat Bazaar, HR and payroll, Hayat Reports, hospital, school, hotel, travel, import & export, shipping, couriers, fuel station, charity, sustainability, quality and gate, and the phone apps — with where it is on screen, what it does, whether it is AI or statistics, and the permission it needs.
Each table lists the feature by its name in Settings → AI, where you find it, what it does, its kind and the permission it needs (as named in the role editor, with the key). The module must also be on for your business.
- AI uses the AI model and credits; Statistics is worked out on the server, free; Statistics + AI gives the figures free and adds words with AI — see Statistics and AI write-ups.
- A feature that is switched off, or that your role may not use, is simply not shown. AI panels carry a ✦ AI badge; scores show their reasons (the first one, then +N more).
- Nothing here saves on its own: suggestions go into the normal form and you press its own Save. See What AI does and never does.
General
Available on every screen to everyone who can sign in (Sign in and see own dashboard, app.view): Ask your business, Assistant can prepare drafts, Voice entry, Smart search, Explain this screen, Read documents, Urdu ⇄ English, Help chatbot and the Morning briefing on the ERP dashboard. Read documents is the ✦ Read CNIC button on Employees and Customers and ✦ Read a document in the assistant; Urdu ⇄ English is the ✦ Translate button on Items, Customers, Campaigns and invoice notes; the help chatbot is also the Help tab of the assistant. See Ask Hayat and the AI tools. The Setup assistant needs admin.settings.
Sales
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Churn risk | Sales → Customers: panel Customers at risk of leaving | Customers past their usual gap between orders, or whose spend fell by half: last order, usual gap, value at risk and reasons. Follow up writes them a message. | Statistics | See sales documents (sales.view) |
| Follow-up messages | Customer drawer: Draft a follow-up message; a saved quotation: Cover note or follow-up; a posted invoice | A Follow-up, Quotation cover note or Price increase notice for WhatsApp, SMS or e-mail in English, Urdu, Roman Urdu or Arabic (✦ Draft message). Copy it or open it in your own WhatsApp, SMS or mail app. | AI | sales.view |
| Cross-sell suggestions | New quotation, sales order and invoice, under the lines: Customers also buy | Items often bought with these items or by this customer; + Add puts one on the document. | Statistics | sales.view |
| Price suggestion | The same forms: Price check per line | Suggested price, the floor (minimum price, or last cost plus 5%), the last price to this customer and the margin; Use takes it. | Statistics | sales.view |
| Collections priority | Sales → Receivables: Collections: who to call first | Overdue customers in order — Call today, This week, Send a reminder — with overdue amount, last receipt and reasons. ✦ Write reminder writes it in the customer's likely language, Polite, Firm or Final notice; without AI a plain template is used and labelled. | Statistics + AI | sales.view |
The assistant also prepares sales invoices, quotations, sales orders, customers and receipts. Smart search opens invoices, quotations, orders and deliveries already filtered. See Selling on credit.
CRM
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Lead score | CRM → Leads: AI score column (Hot, Warm, Cold) and Hottest first; the lead drawer shows the score and a suggestion | Scores open leads 0–100 from how often that source converts for you, rating, contact details, value, calls and meetings, idle days and overdue follow-ups. | Statistics | See leads, pipeline, activities and service jobs (crm.view) |
| Win probability | CRM → Pipeline: ✦ n% on each deal card and ✦ Weighted by AI in the header; the deal drawer: reasons and Use AI probability (then Save) | Each open deal's chance of winning from your own won and lost history. | Statistics | crm.view |
| Call notes | Every activity form (leads, deals, activities): Write it up from call notes | Type or dictate rough notes; AI fills type, subject, notes and outcome and offers the next step with Also plan the follow-up. Both are saved only when you press Save. | AI | crm.view |
Without crm.manage you see scores only for your own and unassigned leads and deals. See CRM.
Helpdesk
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| SLA risk | Tickets: Tickets at risk of missing the SLA | Open tickets ranked by the chance of missing the next target (first response or resolution), hours left, reasons and a suggestion. | Statistics | Work support tickets (agent) (tickets.view) |
| Ticket triage | New-ticket drawer and the ticket's side card: ✦ Suggest category & priority | Category, priority (angry customers at least High), tags and the agent who resolves most of that category with the fewest open tickets. Apply saves it the normal way. | AI | tickets.view |
| Reply drafts | A ticket, above the reply box: ✦ Draft reply with What should the reply say? (optional) | A reply in the customer's language and a suggested status; you edit and send it. Internal notes are never quoted. | AI | tickets.view |
See Helpdesk tickets.
Accounts
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Bank statement reader | Accounts → Banks, an account: ✦ Read PDF or photo of the statement | Reads the statement into the same import preview; you remove lines and import. A statement of another account is warned. | AI | Reconcile bank accounts (finance.bank.reconcile) |
| Bank match | The same screen: Suggested matches (✦ Suggest matches) | For each unmatched statement line, the ledger entry with the same amount within 10 days, with confidence and reasons (reference, cheque digits, names). Match, pick another candidate, Accept all ≥ 85%, or post a bank-only line to the suggested account. AI only breaks near ties. | Statistics + AI | finance.bank.reconcile |
| Account suggestion | Journals: ✦ by each journal line's account and by the expense account; Post bank-only item | The ledger account from your past entries and common words — bijli, K-Electric, LESCO → utilities, kiraya → rent, PSO → fuel, PTCL → telephone, TCS → courier. Control accounts are never suggested. | Statistics | See ledgers (finance.view) |
| Statement explained | Financial statements: Profit or loss in plain words / Financial position in plain words | Highlights and the biggest changes against a year earlier. Next to it, ✦ Explain (general). | AI | Financial statements (reports.financial) |
| Cash-flow forecast | Financial statements → Cash flows: Cash-flow forecast | Cash for the next 30 to 180 days week by week from receivable and payable due dates and your usual spending: the lowest point, alerts and assumptions. ✦ Explain in words adds an AI summary. | Statistics + AI | finance.view |
| Month-end review | Financial statements, tab ✦ Month-end review | A checklist with links (pending journals, each bank, depreciation, recurring entries, petty cash, trial balance, negative cash, the period) and unusual entries — far larger than usual, round amounts, control accounts, a day off, late or duplicate. ✦ Summary in words adds AI. | Statistics + AI | finance.view |
| Tax helper | Financial statements, tab ✦ Tax helper | Ask a sales-tax or withholding question (✦ Ask): the figures from your books for the period and an answer that always ends Confirm with your tax consultant before you file. | AI | finance.view |
| Collections priority | Sales → Receivables | See Sales. | Statistics + AI | sales.view |
The assistant also prepares journal vouchers and expenses. See Accounts and financial statements.
Stock and items
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Smart reorder | Stock on hand, tab ✦ What to order (Smart reorder) | What to order and how much: urgency, the supplier's lead time learned from your orders, a Ramadan / Eid uplift after a year of sales, and reasons. Purchase order for supplier opens a new PO filled in. | Statistics | See stock (inventory.view) |
| Dead stock | Stock on hand, tab ✦ Dead stock (Dead and slow stock) | Items with no sale for 90 days or stock for more than 180 days, a markdown % and a bundle partner. Promotion opens a new markdown promotion filled in. | Statistics | inventory.view |
| Duplicate items | Items: Possible duplicate items | Pairs that look like the same product, which one to keep and why. Merge them by hand. | Statistics | See master data (register.view) |
| Item from photo | New-item drawer: 📷 Fill from a product photo (optionally with the scanned barcode or a note) | Name, Urdu name, brand, size, unit, category, barcode and printed price from the pack; similar existing items are linked. | AI | Create and change master data (register.edit) |
| Stock count variances | A count: Count differences explained (✦ Explain in words); the counts page: Repeat losses | The likely cause per line — timing, unit mix-up, repeat loss, expired not written off, counting error — and items, locations and counters that keep losing stock. Counters go to AI as Counter 1, 2…. | Statistics + AI | inventory.view |
The assistant also prepares new items and stock adjustments (adjustments stay drafts). See Stock and warehouses and Items and registers.
Purchasing
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Supplier score | Suppliers: Supplier scorecard | 0–100 per supplier from late deliveries, rejections, fill rate, price trend, price against other suppliers and returns, with the learned lead time. | Statistics | See purchasing documents (trading.view) |
| Supplier score | New purchase order: Best supplier for these items | The best supplier per line by price, reliability and lead time; Use sets it. | Statistics | trading.view |
| Read delivery challan · Read receiving sheet | New goods receipt: ✦ Read delivery challan / ✦ Read receiving sheet | Fills supplier, PO, location, date, challan no., vehicle, quantities, batches, expiry and rejections; unmatched lines are warned. | AI | Receive goods (GRN) (trading.receive) |
| Read supplier bills | Supplier bills: ✦ Capture bill from photo | Fills the bill from a photo or PDF. | AI | Raise requisitions, quotations, orders, invoices (trading.edit) |
The assistant also prepares purchase orders. See Buying from suppliers.
POS
The first four are on POS → Shifts & cash-up → ✦ POS insights.
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Cashier risk | Cashier risk (7 days to 180 days) | Voided receipts and lines, refunds, returns without a receipt, drawer opens without a sale, price overrides, discounts and short shifts per 100 sales, against the other cashiers' median. Needs at least 3 cashiers. A flag is not proof. | Statistics | Open/close shifts, cash declarations (pos.shift.manage) |
| Till staffing | Till staffing | A day × hour grid of the tills you need from the last weeks' sales (Sales per till per hour), suggestions and Busiest hours. | Statistics | pos.shift.manage |
| Bought together | Bought together | Item pairs bought together more than by chance (lift), with an idea for each. | Statistics | pos.shift.manage |
| End-of-day summary | End-of-day summary for the owner | The day's bills, net sales, returns, payment methods, top items and cash difference as a message. Settings: Send every day, channel (WhatsApp, SMS, Email), recipients, Send at (23:00 by default), language (English or اردو, Urdu in lakh / crore), One message per branch, Add one AI remark (uses AI credits). Preview any date, Send test. Hayat sends it through your own messaging set-up. | Statistics + AI | pos.shift.manage; the settings need admin.settings |
| Recognise product photo | Hayat POS app, till search row: Find by photo | A photo of the product → up to 5 matching items with price; tap one to add it to the bill. | AI | Sell at a till (pos.sell) |
See Point of sale.
Promotions
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Promotion results | Promotions: Promotion results (last 90 days); a running or ended promotion: Did it work? | Sales per day against the weeks before, extra units and revenue, similar items that fell, the dip afterwards, return on the discount and a verdict — paid off, about break-even, cost more than it brought… | Statistics | See promotions (promotions.view) |
The assistant also prepares promotions (saved as Draft, then approval), and ✦ Dead stock opens markdown promotions. See Discounts, promotions and coupons.
Loyalty
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Customer segments (RFM) | Loyalty → Members: Customer segments | Members by recency, frequency and spend in ten segments — Champions, Loyal, Potential loyalists, New, Need attention, About to sleep, At risk, Can't lose them, Hibernating, Lost — each with the next offer to make and a link to a new campaign. The campaign audience Loyalty members by segment (AI) uses them. | Statistics | See loyalty members, store cards and bank offers (rewards.view) |
| Best time to message | The same panel, per member; the campaign composer under Send at (✦ Best time to message the whole list, Use) | The hour before a member usually shops, kept between 09:00 and 20:00; needs 3 visits. | Statistics | rewards.view |
See Loyalty programme and store cards.
Campaigns
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Campaign writer | Marketing → Campaigns (composer) and Templates (editor): ✦ Write with AI | From your goal, channel, language (English, Urdu, Roman Urdu or both), offer, tone and SMS parts: three versions with characters, encoding (GSM-7 or Unicode), SMS parts and warnings. Use this fills the text. Room is kept for the opt-out link; {name} and {points} are filled per customer. |
AI | Create and send SMS / WhatsApp / email campaigns (marketing.campaigns) |
Online store
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Product descriptions | Online products → Edit: Write the description with AI (✦ Write description, SEO and tags) | Title, description (English, Urdu or English + Urdu), tags, SEO title and description from the item and, with Look at the first photo, its picture. Use per part or Use title, description and tags; SEO texts are for copying. | AI | Store settings, branding, products and payment methods (store.manage) |
| Review summary and fake-review flags | Ratings & reviews: ⚑ May be fake · score on reviews; tab ✦ AI check: What customers say (✦ Summarise) and Reviews that may be fake with Approve / Reject | Flags unverified, burst, copied or one-word reviews; sums up what buyers like and complain about. | Statistics + AI | See online orders and store settings (store.view); approving needs store.manage |
| Cash-on-delivery risk | Online orders: COD risk column and Risky COD only; the order drawer: Refused-delivery risk | The chance a COD parcel is refused or returned: earlier refusals of that phone, the city's refusal rate, a first order, order size, short address, night orders — with advice. | Statistics | store.view |
| Similar products | Your shop's product page: Often bought together and You may also like | Products from your own store, each with its reason. | Statistics | (public) |
See Running your online store.
Hayat Bazaar
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Bazaar smart search | bazaar.hayaterp.com and the app: the search | Finds products despite spelling mistakes, Urdu or Roman Urdu (chawal, joote); AI rewrites hard searches. Showing results for … with Search "…" exactly and Use smart search. | Statistics + AI | (public) |
| Bazaar similar products | The product page: Often bought together and Similar products | From every shop, with reasons. | Statistics | (public) |
| Bazaar shopping assistant | 💬 Ask (Hayat Bazaar helper); in the app on Home and Ask about this product | Finds products and answers cash on delivery, delivery to your city and return questions from the listings, in Urdu or English, with voice. When busy it shows plain search results. | AI | (public) |
| Bazaar category mapping | Bazaar → Category mapping: ✦ Suggest with AI, the ✦ AI suggestion column, Use AI suggestions ≥ 60%, then Save N changes; Listings: tick products, ✦ Suggest categories, Use this category | The Bazaar category for each store category or product, with confidence and reasons. | Statistics + AI | Join Hayat Bazaar, … category mapping (bazaar.manage) |
See Shopping on Hayat Bazaar and Selling on Hayat Bazaar.
HR and payroll
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| CV screening | HR & Payroll → Recruitment helper (or ✦ Screen CVs on a position): Screen CVs against a job | Drop several CVs (PDF or picture, 8 MB; Word: save as PDF) or paste one; each gets a score, Shortlist / Maybe / Not a fit, strengths, gaps and interview questions. Nothing is stored. | AI | Maintain employees, leave, attendance (hr.edit) |
| Job descriptions | The same page: Write a job description (or ✦ Write job ad on a position) | A job advert in English or Urdu, with Show the position's salary band if you want; Use for CV screening carries it over. | AI | hr.edit |
| Attendance anomalies | HR insights: Attendance anomalies | Possible Buddy punching (two people punching one after the other on the same device), odd hours and ⏰ Overtime spike. A pattern is a reason to look, not proof. | Statistics | See employees (hr.view) |
| Attrition risk | HR insights: Who may leave soon | Who may be about to leave: new joiners, rising absences, no raise for 18 months, pay below peers, contract ending, exits in the department, a recent loan. Never uses gender, age, nationality or religion. | Statistics | hr.view |
| Payroll check | Payroll, an open run: Check before posting (Check again) | Before you submit or post: total changes against the last runs, checks ✓ / ✕ and flags — pay up or down 15%, basic changed without a salary change, net zero, big overtime, a bank account on several payslips, missing IBAN, leavers paid, no tax on pay over Rs 50,000, people missing. Changes nothing. | Statistics | Calculate payroll (payroll.process) |
| HR policy questions | HR & Payroll → HR policy (paste your policy, hr.edit); employee portal tab Ask HR policy (Ask about the HR policy); Hayat People | Staff ask in English, Urdu or Roman Urdu (Chutti kitni milti hai?); answers come only from your policy, with the sections used. Not found in the policy. Ask HR through the Requests tab. | AI | every employee (app.view) |
See HR, attendance and payroll and Employee self-service.
Hayat Reports (BI)
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Ask for a report | Hayat Reports home and the new-report builder: Ask for a report — e.g. "net sales by branch this month vs last year" → Ask (with a mic) | Builds the report — dataset, fields, filters, visual — and opens it Unsaved with the explanation and warnings. AI never writes SQL or formulas; you check and save. | AI | Build their own BI reports and dashboards (bi.create) |
| What changed and why | The builder and the dashboard viewer: ✦ What changed? | Against the previous period or the same period last year: each figure's change, the biggest rises and falls and their drivers, in words. Figures stay exact without AI. | Statistics + AI | Open BI reports and dashboards shared with them (bi.view) |
| Forecast | The builder: ✦ Forecast on a time chart; a dashboard tile's menu: ✦ Forecast | A dashed forecast line with a likely range and the typical error; needs 4 complete periods. Ramadan and Eid move about 11 days a year and are not modelled. | Statistics | bi.view |
| Summary in scheduled e-mails | The schedule dialog: ✦ Add a short AI summary of the figures to each e-mail | 3–5 plain bullets after the message in each scheduled e-mail. | AI | Share BI reports and dashboards, … (bi.share) |
See Hayat Reports and dashboards.
Hospital
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Prescription from notes | OPD consult: Dictate notes — type or speak (🎙) — ✦ Fill the form | Fills vitals, complaint, history, examination, diagnosis (only what the notes say), advice, follow-up, ℞ lines matched to your medicines, and tests. Unmatched medicines are marked; a disclaimer shows. Save draft / Finish as usual. | AI | Consultations, prescriptions, doctor's notes and orders (hms.doctor) |
| Lab report in plain words | Lab: ✦ Summary on Completed, Verified or Delivered orders → Summary for the patient (✦ Write summary) | A patient-friendly summary in English, Urdu or Roman Urdu, flagged results and the disclaimer; copy it for the patient. | AI | hms.view, with lab, doctor or reception rights |
| Beds and no-show forecast | Hospital dashboard: Beds and no-shows ahead; OPD queue: No-show risk column | Beds expected occupied per day and appointments likely to be missed, with reasons. | Statistics | See patients, appointments and admissions (hms.view) |
| Unbilled services | Billing: Possibly not billed | Services given but not billed — OPD, lab, pharmacy, IPD, emergency, OT, radiology, blood bank — with an approximate amount; Open goes to the item. | Statistics | Hospital billing and payments (hms.billing) |
The assistant also prepares a prescription for an OPD visit. Only the doctor's typed notes are sent, without the patient's name; AI never diagnoses. See Hospital workspace.
School
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Fee default risk | Defaulters: Fee risk — who may not pay next | Students likely to pay late, with reasons (late vouchers, part payments, a sibling overdue, absences), a suggestion and call / WhatsApp / Collect links. | Statistics | Fee vouchers, fee collection, … (school.fees) |
| Report card remarks | Marks entry: ✦ Report-card remarks → Suggest remarks | A remark per student in the language and tone you choose, only in empty boxes unless Replace typed remarks is ticked. Press Save marks to keep them. Students go to AI as S1, S2… | AI | Enter exam marks (school.marks) |
| Timetable proposal | Timetable, tab ✦ Proposal: ✦ Propose timetable | A clash-free week for the chosen sections, keeping locked periods; what could not be placed and why. Save this timetable or Discard. | Statistics | Generate and change the timetable (school.timetable) |
| Parents' questions | Parent portal, a child: tab ✦ Ask | Answers a parent's question from that child's fees, attendance and results — ✦ Answered by AI from the school's records. The tab is hidden while the feature is off or AI is not available. | AI | (parents, signed in to the portal) |
See School workspace.
Hotel
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Rate suggestions | Rates & seasons: Rate suggestions | A suggested rate per room type and night from rooms on the books, last week's pickup and last year — changes only, up to −20% / +25%. Not saved: change seasons or the channel manager yourself. | Statistics | Make, change and cancel bookings… (hotel.reservations) |
| Guest reviews | Channel manager: Guest reviews — summary and replies | Paste up to 60 reviews (a blank line between them): summary, likes and dislikes, themes, actions and a reply draft for each. | AI | See rooms, bookings, guests and the room rack (hotel.view) |
| No-show risk | Front desk arrivals: No-show risk column; Bookings: Arrivals that may not show | Arrivals likely not to come, with reasons and a suggestion. | Statistics | hotel.reservations |
| Booking website assistant | Your booking website: 💬 Ask us | Answers guests about rooms, meals, policies and availability; Book these dates runs the normal search. Never asks for card or CNIC numbers. Hidden while the feature is off or AI is not available. | AI | (guests) |
See Hotel workspace and Hotel online.
Travel
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Itinerary and quotation | New booking: Plan from the customer's request → ✦ Plan and fill the quote | A day-by-day plan and the booking filled as a quote; prices come from your own last year of bookings, never from AI. Saves in Quote status. | AI | Create bookings and quotes… (travel.bookings) |
| Passport reader | Booking passengers and the customer drawer: Read passport; Save as customer | Fills the traveller and checks the MRZ; warns under 6 months' validity or a passport already on file. | AI | travel.bookings |
| Umrah and Hajj pricing | Packages: Umrah & Hajj pricing and Quick group estimate | Margin, sales pace and a suggested price per package; an estimate per person and for the group with the season (Ramadan, the last ten nights, Hajj season, school holidays). | Statistics | See bookings, customers, … (travel.view) |
The assistant also prepares travel quotes. See Travel workspace.
Import & export
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Document check | A shipment or an LC: Check shipping documents — up to 6 PDFs or photos — ✦ Check documents | Reads the invoice, packing list, B/L, LC… and lists the points to check by severity: parties, ports, Incoterm, amounts against the LC and its tolerance, weights, containers, shipment and presentation dates, LC expiry, missing documents, HS codes. | AI | Shipping documents, shipment status and LC document checklists (trade.documents) |
| HS code finder | ✦ by the HS code on every goods line; the Duty calculator: HS code suggestions | Codes from your HS list, the built-in tariff and your past contracts, with AI's pick; Use fills the rates — rates never come from AI. | Statistics + AI | See contracts, LCs, shipments, … (trade.view) |
See Import & export workspace.
Shipping
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Delivery risk | Delivery status: Parcels at risk of failing or running late | Fail and late risk per open parcel from the city, area, rider, merchant, receiver's history, COD and attempts, with a by-city strip. | Statistics | See jobs, parcels, … (shipping.view) |
| Rider routes | Runsheets: Plan rider routes → ✦ Group parcels | Groups a city's parcels by area into routes with a rider and the COD; Prepare runsheet opens New runsheet filled in. | Statistics | Courier counter: … (shipping.courier) |
| Address cleaner | Booking counter, receiver address: ✦ Clean address | City, area and landmark with confidence; Use puts them in and re-prices. AI only looks at unclear addresses. | Statistics + AI | shipping.view |
See Shipping workspace.
Couriers
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Courier delivery risk | Couriers: Parcels at risk and the tab Couriers by city; Book a parcel: ✦ Best courier for city | Return and late risk of open parcels; each courier's delivered %, returned % and speed per city; the best courier for the receiver's city, Use picks your account. | Statistics | See courier parcels and tracking (couriers.view) |
See Couriers.
Fuel station
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Leak and theft check | Tank dips: Stock loss check | Loss per tank against the evaporation allowance, overnight losses, rising water, and tankers delivering short by carrier and lorry. | Statistics | Tank dips, fuel receipts and stock variance (fuel.stock) |
| Sales and stock forecast | Fuel dashboard: Sales forecast and when to order | Days of cover per tank, the order-by date and litres to order. | Statistics | See pumps, tanks, … (fuel.view) |
| Meter anomalies | Shifts: Meter reading check | Meter gaps, mechanical vs electronic mismatches, odd test litres per shift and nozzle, and attendants often short. | Statistics | Open and close pump shifts, … (fuel.shift) |
Charity & NGO
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Donor retention | Donors: Donors who may stop giving | Each donor's pattern (one-time, Ramadan / Zakat giver, monthly…), usual gap and risk, with a suggestion. | Statistics | Record donations and issue receipts (charity.donations) |
| Appeal writer | Campaigns: ✦ Appeal on a campaign → Write an appeal → ✦ Write appeal | An appeal letter, WhatsApp, SMS or e-mail in English, Urdu or Roman Urdu with a short version; {link} is filled with the donate link when you send. |
AI | charity.donations |
| Duplicate beneficiaries | Beneficiaries: Possible duplicate case files | Pairs sharing a CNIC, bank account, wallet or phone, or with similar names in the same city. | Statistics | Programmes, campaigns, beneficiaries and applications (charity.programs) |
| Impact report | Reports: Impact report → ✦ Make impact report, with Write the story too | The figures always (donations, people helped, by purpose, category and city, budgets) and, if ticked, the story in words. | Statistics + AI | See donors, donations, … (charity.view) |
No donor or beneficiary names, CNICs or phones go to AI. See Charity & NGO workspace.
Sustainability (ESG)
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Utility bill reader | Activity data: Read utility bill | Opens New activity filled from an electricity, gas or water bill: month, units, factor, meter, reference, with ≈ kg CO2e. | AI | Enter activity data… (esg.edit) |
| Emissions forecast | ESG dashboard: Year-end forecast | The year's expected total against last year, month by month, and whether each target is on track. | Statistics | See the carbon footprint and ESG reports (esg.view) |
| Report narrative | ESG report: Write the narrative | The narrative for the months and branch shown, for the audience and language you pick. | AI | esg.view |
See Sustainability (ESG).
Quality and gate
| Feature | Where on screen | What it does | Kind | Permission |
|---|---|---|---|---|
| Defect from photo | Quality, tab NCRs: Defect photo → NCR | Defect type, severity, disposition and similar past NCRs from a photo; Open NCR draft opens the NCR form filled in. | AI | Record inspections and non-conformances (quality.inspect) |
| Number plate reader | Gate desk: 📷 Read number plate; a pass's gate check | Reads the plate and finds the passes of the last 2 days that match (or are one letter off); on a pass it fills Vehicle no. seen. The guard still checks. | AI | Check vehicles and goods in and out at the gate (gate.check) |
See Quality control and Gate passes.
Mobile apps
An AI entry shows in an app only when the feature is available to you; the list is kept for 10 minutes and works offline from the last copy. AI calls wait up to 2 minutes behind Hayat is working on it…. Drafts open the app's own screen when it has one, else show a summary and Finish on the web. See Mobile apps.
| App | AI in it |
|---|---|
| Hayat Manager | Ask tab = Ask Hayat with voice (drafts show a summary and Finish on the web). Dashboard: Morning briefing (Order soon, Check these). More → AI insights: Morning briefing, Who to call for payment (Write reminder in اردو / Roman Urdu / English, polite / firm / final; Copy — nothing is sent), Cash-flow forecast (30 / 60 / 90 days, In words), POS end of day (Add AI remark, Send now), Cashier risk. |
| Hayat Sales | Ask Hayat with voice; a sales-order draft opens New order, a receipt draft opens Collect payment. Drawer: Customers slipping away. New order: Customers also buy chips. |
| Hayat Stock | Drawer and the Lookup tab: Smart reorder, Read a delivery challan, Read a receiving sheet (→ Check the delivery, Receive into stock), New item from a photo (→ Add item). |
| Hayat POS | Find by photo in the till's search row. |
| Hayat Lite | Ask Hayat with voice, in Urdu when the app is in Urdu: a sales-invoice draft goes to the Sell bill, a customer draft to the khata Add customer dialog, a receipt to Receive payment. |
| Hayat People | Ask about HR policy. |
| Hayat Bazaar | Smart search, Often bought together / Similar products, the shopping assistant on Home and Ask about this product. |
| Hayat Hotel | Rate suggestions and No-show risk in the drawer. |
| Hayat School | Fee risk in the drawer. |
| Hayat Hospital | Patient summary on a lab order (Copy for the patient). |
| Hayat Fuel | Leak & meter alerts: Tanks & tankers and Meters & attendants. |
| Hayat Shipping | Clean address on Book parcel (Use this / Keep mine); Delivery risk in the drawer. |
| Hayat Travel | Read from passport photo on the customer form. |
Voice on the phones needs the microphone permission (Hayat Manager, Hayat Sales and Hayat Lite on Android). Hayat Admin, Hayat My, Hayat Shop, Hayat Trade and Hayat Waiter have no AI features yet.