Alerts and what happens next
health.hayaterp.com ↗For patients — how Hayat Health checks every reading, the three alert levels (information, warning, critical), the emergency message to call 1122, the usual safe limits for blood pressure, oxygen, sugar, heart rate and temperature, changes from your own normal, missed-reading reminders, and what your doctor can do when an alert comes.
Every new reading — typed, synced or from a report — is checked at once. If it is outside safe limits, Hayat Health raises an alert for you and for every doctor you share your readings with.
The three levels
| Level | Means | What you see |
|---|---|---|
| Critical | Dangerous — needs care now | The emergency message at once, an urgent notification, and the alert |
| Warning | Outside the healthy range — your doctor should know | A notification and the alert |
| Information | Worth noticing — e.g. a slow change, or missed readings | The alert in your list |
The usual safe limits
Unless your doctor has set your own limits, Hayat uses common medical limits:
| Reading | Warning | Critical |
|---|---|---|
| Blood pressure | 140/90 or higher; top number below 90 | 180/120 or higher; top number below 70 |
| Oxygen (SpO2) | below 94 % | below 90 % |
| Blood sugar | fasting above 130, other above 180 mg/dL | below 70 or above 300 mg/dL |
| Heart rate (at rest) | above 120 or below 45 | above 150 or below 40 |
| Temperature | 38 °C (100.4 °F) or higher | 39.5 °C (103.1 °F) or higher, or below 35 °C |
| Breathing rate | above 24 or below 10 a minute | above 30 or below 8 |
| ECG from a watch | AFib or abnormal | — |
For patients with heart failure, gaining more than 2 kg in about 3 days raises a warning (fluid build-up).
Your doctor may set different limits for you — e.g. tighter BP limits after a stroke, or a lower oxygen limit if you have COPD. Their limits replace the usual ones.
Only readings from the last 24 hours raise alerts (an old reading synced late does not), and the same kind of alert within 6 hours is added to the open alert rather than repeated.
Changes from your own normal
Once a day Hayat also compares your last 7 days with your previous 30 days. If, say, your blood pressure has crept well above your own usual level — even if each reading looks acceptable — you get an information alert and your doctor sees it. This needs at least 10 readings.
Missed readings
If you or your doctor chose regular readings, you get a reminder when one is overdue. If your doctor asked for readings every few days and none arrive for twice that long, your doctor gets an information alert too.
What happens next
When an alert reaches your doctor, they can:
- acknowledge it — you see it has been seen;
- call you — your phone number is shown to them for that call, and the call is written in your access log;
- message you in the app;
- ask for another reading — e.g. measure your BP again in 2 hours. You get a notification; the next reading of that kind answers it;
- give you a link to book a visit at their hospital;
- close it when it is dealt with.
You see each alert with its status (open, acknowledged, closed) and the readings that raised it. Mark it seen when you have read it. Your doctor's private notes are not shown to you.