Set up and sell
hayaterp.com ↗Set up an event in Hayat Events — venues with capacity and map, seat maps by section and row with blocked and accessible seats, organisers with commission and fee per ticket, ticketed and registration events, sessions (shows or days), ticket types (standard, early bird, group, VIP, complimentary) with quantities, limits and sales dates, promo codes, the registration form, the event image and terms, refund policy, publishing on sale, the public link and cancelling an event.
An event is set up in this order: the venue (and its seats), the organiser if you sell for someone else, then the event with its sessions, ticket types, promo codes and, for registrations, its form. Finally you publish it. Everything on this page needs events.manage.
Venues and seat maps
Venues & seat maps → + Venue: name, address, city, capacity, the map position and a map link (shown to buyers as Directions), and notes.
A venue without sections is simply a capacity. For numbered seats or areas, add sections with + Section:
| Section kind | For | Set |
|---|---|---|
| Seated | Numbered seats | Name, colour, sort order; then generate the seats |
| Standing | Floor, lawn, general admission | Name, colour and its capacity |
Generate seats on a seated section: the Rows (e.g. A-J, or A,B,C,AA), Seats per row and the First number. Hayat shows how many seats that makes (e.g. 10 rows × 20 = 200) and lays them out as a grid. Tick Replace the section's seats to start again — only while none is sold.
Then click seats on the map to Block them (pillars, camera positions, house seats) or mark them ♿ Accessible; Unblock and Not accessible undo it.
Organisers
When you sell tickets for someone else — a promoter, a school, a band — add them under Organisers → + Organiser: name, contact person, phone, email, commission % of net sales, fee per ticket and their bank details (phone and bank details are stored encrypted). Your own events need no organiser.
The organiser's money is worked out per event — see Organiser settlement and payouts.
Create an event
Events → + Event:
| Field | Fill |
|---|---|
| Title, Code, Summary, Description, Category | What buyers read on the event page |
| Mode | Ticketed (sold) or Registration (free sign-up with a form) |
| Venue, Organiser | The organiser cannot be changed once tickets are invoiced |
| Capacity | The limit for the whole event (0 = the sessions' and ticket types' limits only) |
| Sales start, Sales end | When the public page sells |
| Allow "reserve now, pay later" online | Buyers can book unpaid and pay later (within Unpaid reservation valid hours) |
| Max per order | |
| Refund policy | None, Full, or Until days before (with the days); and the Refund fee % kept on a refund |
| Terms, Contact phone, Contact email | Shown on the event and tickets pages |
New events are Draft. On the Details tab, Upload image adds the picture shown on the public page (JPG, PNG or WebP, up to 5 MB).
Sessions
A session is one show, day or slot of the event — Friday 8 pm, Day 1. Sessions → + Session: name, starts and ends, doors open, its own capacity (0 = none) and a Cancelled tick. Each session shows what is sold, held and left; for a seated venue, Seats shows the live seat map of that session (free, held, sold, blocked).
Ticket types
Ticket types → + Ticket type:
| Field | Fill |
|---|---|
| Name, Description | Gold, Student, Early bird |
| Kind | Standard, Early bird, Group, VIP or Complimentary |
| Price | 0 for registration events |
| Quantity | How many of this type (0 = no limit of its own) |
| Min per order, Max per order | |
| Group size | A Group of 4 ticket gives four tickets — one QR code per person |
| Session | Only for one session, or all |
| Seated section | Buyers of this type pick seats in that section |
| Sales start, Sales end | E.g. early bird until the 15th |
| Sold on the public page | Untick for box-office-only or invitation types |
The group size cannot change once the type has sold.
Promo codes
Promo codes → + Promo code: the code (e.g. STUDENT20), percent or fixed amount off, max uses, valid from / valid to, and the ticket types it applies to (empty = all). Buyers type it on the event page; the box office can use it too. The Promo code usage report shows what each code brought in.
Registration form
For conferences and seminars, the Form tab adds your own questions for each attendee: + Question with a label, kind (Text, Email, Phone, Number, Date, Select with its options, Checkbox), required, and whether it prints on the badge (e.g. Organisation, Designation). Name, email and phone are always asked, so they are not added here. Save form.
Answers are stored encrypted and appear on the attendee list, the badges and the Attendee list report.
Publish, link and cancel
| Button | Does |
|---|---|
| Publish (on sale) | Opens sales on the public page. Needs at least one session and one public ticket type. |
| Back to draft | Takes it off sale (the public page shows not found for a draft) |
| Copy link | The public link my.hayaterp.com/e/…, with a QR code of it for posters |
| New link | A new link; the old one stops working |
| Cancel event | With a reason. Pending orders are released; then Refund all refunds every order in full |
Hayat moves an event to Sold out when nothing is left (and back to on sale if tickets are refunded), and to Ended after its last session.
Share the link on social media, WhatsApp and posters — see The public event page for what buyers see.