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Applications to disbursement

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Take a loan from application to cash in Hayat Lending — the application with amount, tenor, purpose, collateral (gold weight and karat, vehicle, property …) and guarantors; what blocks submission; the internal credit score with grade, debt-burden ratio and reasons; the optional AI credit note; submitting; maker-checker approval with role limits and approval workflows; rejecting and cancelling; disbursement by cash, bank, cheque or wallet; and the loan's schedule and statement.

Every loan starts as an application. A loan officer (lending.originate) makes it, scores it and submits it; an approver (lending.approve) approves or rejects it; then the officer disburses it and the loan with its schedule is born.

Application status Means
Draft Being prepared; can be edited and re-scored
Submitted Waiting for an approver
Pending workflow Waiting in an approval workflow
Approved Ready to disburse
Rejected / Cancelled Closed, with the reason
Disbursed The loan exists

Make an application

Loan applications → + Application (or from the borrower):

Field Fill
Borrower Find borrower by name, number, national ID or phone
Product Its ranges, rate, fees and rules apply
Amount, Tenor (instalments), Frequency Within the product's ranges
Annual rate % The product's; a different rate needs lending.approve
Purpose, Credit notes Why they borrow; the officer's own assessment
Collateral (+ Collateral) Kind (Gold, Vehicle, Property, Deposit, Equipment, Cheque, Other), description, value, reference, and for gold the weight in grams and karat
Guarantors (+ Guarantor) Name, national ID, phone, relation, address — stored encrypted
Officer Who looks after the loan

Save. The application is a Draft, already scored, with a schedule preview.

What blocks submission is listed on the application page in plain words: amount or tenor outside the product's range, the borrower's KYC not verified, collateral missing or below the max LTV, too few guarantors, or the borrower not in a group when the product needs one. Fix them and the list empties.

The credit score

The score card shows a score out of 100, a grade (A from 75, B from 60, C from 45, else D), the debt-burden ratio (DBR) and the reasons. It is a suggestion to help the approver, not a decision. Re-score after you change something.

Starts at 50, then Points
DBR — all monthly obligations, existing loans and this loan's instalment ÷ monthly income ≤ 30 % +20 · ≤ 40 % +10 · up to the Max debt-burden ratio 0 · above −25 · no income −30
Loans repaid before +5 each (up to +15)
Late instalments before −4 each (down to −24)
Worst days past due before over 30 −10 · over 90 −20
A loan written off before −30
More than 2 active loans −10
KYC verified / not +5 / −10
Collateral covering the amount / half of it +10 / +5
Guarantors +3 each (up to +6)

Weekly and fortnightly instalments are converted to monthly for the DBR.

✦ AI note (if Hayat AI is on) adds a short written credit assessment from the same figures. Only amounts, ratios and counts are sent — no names, national IDs or phone numbers — and it never approves or rejects anything.

Submit and approve

Submit sends a clean application for approval. If your admin has made an approval rule for Loan application (lending), it waits in that workflow first.

The approver opens it and clicks:

  • Approve — optionally a lower approved amount, and a note; or
  • Reject — with a reason (required).

Hayat refuses an approval when:

  • the approver made the application (unless Allow the maker to approve their own application is on) — maker-checker;
  • the amount is above the approval limit of the approver's roles (when limits are set in the settings);
  • the application is still waiting in a workflow.

The application page says which of these applies. Cancel withdraws an application (also from a workflow).

Disburse

On an approved application, Disburse:

Field Fill
Disbursed on The date the money goes out
Method Cash, Bank transfer, Cheque, JazzCash, Easypaisa …
Reference The cheque or transfer number (required for those methods)
First due date One period after disbursement by default
Officer, Notes

Hayat creates the loan (number LLN-…) with its schedule, posts the disbursement (Loans Receivable against the cash or bank account, and the fee if deducted), and opens the borrower's customer account in Sales if they do not have one yet.

The loan page

The loan page has the summary — principal, rate and method, dates, fee and net disbursed, status, days past due and bucket — and the tabs Schedule, Repayments, Collection notes and Reschedules.

The schedule shows each instalment with its due date, principal, interest or profit, fee, total, paid, balance, penalty built up, its Sales invoice number and its status: upcoming, due, part paid, paid, overdue (with days overdue) or cancelled.

Instalments are billed as Sales invoices Invoice dues days ahead of their due date (3 days by default); Raise dues bills them now, for a borrower who wants to pay ahead. A loan is Closed by itself when everything is paid.

What to do next — repayments, settlement, rescheduling and collections — is on Repayments, collections and PAR.