The learner portal and certificates
my.hayaterp.com ↗The Hayat Learning learner portal on my.hayaterp.com — the settings and portal link, signing in with a code by SMS, WhatsApp or e-mail, the catalogue, enrolling and paying online, the course player with Mark complete, live classes, timed quizzes and their review, handing in assignments, lesson discussions and their moderation, certificates as PDF with a QR code, the public certificate check and revoking a certificate.
Settings and the portal link
Open Learning settings (needs learn.author):
| Setting | Default | Means |
|---|---|---|
| Learner portal on (my.hayaterp.com/learn/…) | On | Off closes the portal for everyone |
| New learners may sign up themselves | On | Off: only learners you added can sign in |
| Allow sign-in codes by e-mail (phone codes always) | On | |
| Moderate learners' discussion posts before they show | On | See Discussions |
| Training due reminder (days before) | 7 | When trainers and learners are reminded of a due date |
| Certificate signatory | — | The name printed on certificates, e.g. Head of Training |
Under Learner portal: the Title and About text learners see first, and Portal open. Save portal. Copy link copies the portal address for your website or WhatsApp; Reset link makes a new one and the old one stops working.
Sign-in codes by phone go out by SMS or WhatsApp through your own messaging settings, so set those up first.
Signing in
- The learner opens your portal link and presses Sign in.
- They choose Phone or E-mail, type it and press Send code.
- They type the 6-digit code (valid 5 minutes) — and their name, the first time — and press Sign in.
Staff learners use the phone or e-mail on their learner record. Too many wrong codes or requests are blocked for a while. The portal shows the learner's phone and e-mail only masked. Sign out ends the session; closing the browser tab does too.
The catalogue and enrolling
The portal home lists your published courses by category, with the cover, level, language, instructor, duration, price and whether it gives a certificate. Staff courses show only to staff learners.
The course page shows the outline. Lessons marked as free preview open without enrolling. If the course has batches, the learner picks one, then presses Enrol:
- Free course — the course opens at once.
- Paid course — an invoice is made and Pay now opens the payment page (online payments). The course opens as soon as the payment goes through. Unpaid courses show under My courses with a Pay button.
My courses lists every enrolment with progress, due date, status and score; Profile lets the learner change their name, city and organisation.
Studying
Opening a course shows the outline with a tick on every finished lesson and the progress %. In each lesson:
- Video, text, PDF, link — study it, then press Mark complete.
- Live class — the date and join link; mark it complete afterwards.
- Quiz — the pass mark, time limit and attempts left. Start quiz starts the timer; Submit answers sends them. The score shows at once, and — if the quiz allows it — the right answers and explanations. An attempt submitted more than two minutes after the time limit is closed without its answers. Leaving the page and coming back in time continues the same attempt.
- Assignment — write the answer and / or attach a file (PDF, .docx, JPG or PNG, up to 10 MB) and Submit. The marks, rubric and feedback appear when the trainer has graded it; if it is returned for rework, submit again.
When the last required lesson is complete, the course shows Completed and, if it gives one, the certificate.
Discussions
If a lesson's discussion is open, enrolled learners can post questions and replies under it. With moderation on, a learner's post waits — they see it marked as pending — until a trainer approves it.
Trainers (learn.teach) open Discussions, filter by course and status, and Approve or Hide each post. Reply posts a staff answer, shown at once and marked as staff.
Certificates
A certificate is issued when a learner completes a course that gives one (or with Issue certificate on the enrolment). It has a number (CERT-…), the learner's name, the course, the date, the score, the expiry date if the course sets a validity, the signatory and a QR code.
- Learners download the PDF from the course or from their certificates on the portal.
- Certificates in the menu lists them all (search by name or number, filter by course): PDF, Verify link, and Revoke with a reason (learn.teach).
- Anyone who scans the QR code — an employer, an auditor — sees the check page on my.hayaterp.com/learn/verify/…: valid, expired or revoked, with the business, number, learner, course, dates and score.