Assets and QR request pages
hayaterp.com ↗Set up what you maintain in Hayat Maintenance — sites, buildings, floors and locations; assets with category, make, model, serial, criticality, warranty, a parent asset, a link to the fixed-asset register and an hours / km / cycles meter; meter readings; asset status and history with MTTR and MTBF; QR labels for assets and rooms, and the public page where anyone who scans one can report a problem and track it.
Everything in Hayat Maintenance hangs off a site and its locations. Assets sit in a location; both assets and locations get a QR code that leads to a page where anyone can report a problem. Setup needs cmms.manage; technicians (cmms.work) can enter meter readings and mark an asset down or back in service.
Site DEMO Hayat Business Centre
└─ Building Tower A
├─ Floor Basement ── Location Plant room (QR) ── Generator 500 kVA, Chiller, Fire pump
├─ Floor Ground ──── Location Lobby (QR) ────── Lift A1
├─ Floor 3rd ─────── Location Server room (QR) ─ Server-room AC
└─ Floor Roof ────── Location Roof (QR)
Sites, buildings, floors and locations
- Sites & locations → + Site: code, name, address, city, contact name and phone (kept encrypted), branch.
- Open the site and add its buildings with + Building, then each building's floors with + Floor (name and level number).
- Add the locations with + Location: building, floor, code, name and kind (room, plant room, washroom, parking …). Each location gets its own QR code at once.
- Print location QR labels prints a sheet of labels for every location of the site.
A building with floors or locations cannot be deleted. A facility management company adds one site per client building.
Assets
Assets → + Asset:
| Field | Fill |
|---|---|
| Site, Location, Parent asset | Where it is; a parent for parts of a bigger asset (e.g. a compressor of a chiller) |
| Code, Name | Unique code, e.g. GEN-01, Generator 500 kVA |
| Category | HVAC, Generator, Lift, Pump, Vehicle, Machine, IT, Electrical, Plumbing, Fire safety, Building or Other |
| Make, Model, Serial no. | From the nameplate |
| Fixed asset | Optional link to the asset in your fixed-asset register |
| Installed on, Warranty until | The asset shows under warranty until that date, and you are reminded before it ends |
| Criticality | Low, Medium or High |
| Meter | None, Hours, Km or Cycles, with the current reading |
The asset list filters by site, location, category and status, searches by code and name, downloads as CSV and prints a QR label sheet.
The asset page
Open an asset to see its whole life:
- Stats — work orders, failures, MTTR (mean time to repair, hours), MTBF (mean time between failures, days), downtime, total cost and the last failure.
- History — every work order with its cause, remedy and cost.
- Meter readings — a chart of the readings, and a box to enter a new one (Save reading). A reading lower than the last is refused unless you tick reset (a new meter). Entering a reading creates any meter-based preventive work order that is now due.
- Schedules and contracts that cover the asset.
- Status — Active, Down or Retired; choose and Set. Completing a work order puts a down asset back in service. Retiring an asset switches its schedules off and its QR code stops working.
- + Work order starts a job on this asset.
QR labels and the report-a-problem page
Every asset and location has a QR code — shown on its page with Print label — that opens a public page on my.hayaterp.com/m/…. Stick the label on the machine or by the room door.
Whoever scans it — a tenant, a visitor, a staff member without a login — sees your business name and phone, the site, the location and, for an asset, its name, make and model and how many problems are already reported. Under What is wrong? they fill:
| Field | |
|---|---|
| Problem | A short title, e.g. AC not cooling |
| Details | What they see |
| Your name, Phone (we may call you) | Optional |
| Urgent (danger, flooding, people stuck…) | Makes the request High priority |
Send report shows Thank you, the request number and a Track my report link. The tracking page shows the progress: Received, Scheduled, Being worked on, On hold, Fixed or Closed without work. Report another problem starts a new one.
The report arrives as a request with source Public, and the managers are notified.
Rules that keep the page from being misused:
- With QR pages accept problem reports from the public off in the settings, the page still shows the asset but takes no reports.
- When ten public reports on the same tag are still waiting, new ones are refused until someone deals with them.
- The pages are rate-limited per visitor, and retired assets or a switched-off module show not found.