hayat help

Hayat ERP Help

User manual and training videos for every Hayat portal — the ERP, POS, CRM, helpdesk, hospital, online shops and the super-admin panel.

Learn Hayat ERP, one screen at a time

Step-by-step guides with real screenshots and short training videos for every portal: the ERP and POS, CRM and helpdesk, loyalty and cards, the school, hotel, travel, import & export, shipping and hospital workspaces, online shops and the phone apps.

Pick your portal

🚀New to Hayat?Sign in, find your way around, switch company and branch.Start here → 📊Hayat ERPhayaterp.com — stock, buying, selling, accounts, HR, CRM and helpdesk.Owners, managers, accounts → 🧾Point of saleTills for retail, superstore, grocery, pharmacy, fashion, restaurant and salon.Cashiers → 🏥Hospitalhospital.hayaterp.com — reception, OPD, wards, lab, pharmacy and billing.Hospital staff → 🚑Hospital departmentsEmergency triage, operation theatre, radiology and blood bank.ER, OT, radiology, blood bank → 🏫Schoolschool.hayaterp.com — admissions, attendance, timetable, results, fee vouchers and collection.Principals, teachers, fee clerks → 🏨Hotelhotel.hayaterp.com — bookings, room rack, check-in, folios, night audit, housekeeping.Front desk, housekeeping → ✈️Traveltravel.hayaterp.com — booking files, tickets, visas, Umrah groups, trips and seats.Agents, visa and ticketing desks → 🌍Import & exporttrade.hayaterp.com — contracts, LCs, shipments, customs clearance, export proceeds.Import and export officers → 🚢Shippingshipping.hayaterp.com — forwarding jobs, courier parcels, runsheets, COD, voyages.Operations, counters, riders → 💎Loyalty & cardsPoints and tiers, store and gift cards, bank card offers, claims and settlements.Managers, accounts → 📱Mobile appsThirteen phone apps — which one is yours and how to sign in.Everyone → 🎓Training pathsA short checklist for each job, with the pages and videos to watch.New staff → 🩺Patient portalBook appointments and see lab reports online.Patients → 🛍️Online shopsshop.hayaterp.com/shop-name — browse, order and track.Shoppers and store owners → 📱Employee portalAttendance, leave, payslips and support requests from a phone.All staff → 🛡️Super adminadmin.hayaterp.com — subscribers, plans and API integrations.Hayat team only →

Training videos

Short narrated walk-throughs recorded on the demo company. Press play — captions explain each step.

▶Sign in and find your way around0:47
▶Add an item and check stock0:33
▶Make a sale on the POS0:36
▶Buy from a supplier0:30
▶Quotation to invoice0:27
▶CRM: leads, pipeline and service0:30
▶Handle a support ticket0:31
▶Accounts and financial statements0:30
▶Hospital: register, OPD, lab and pharmacy0:47
▶Patient portal: book and view reports0:15
▶Shopping on shop.hayaterp.com0:28
▶Run your online store0:31
▶Employee self-service on a phone0:27
▶Users, roles and company settings0:36
▶Super admin: subscribers and integrations0:31
▶School: fee vouchers and collecting fees0:57
▶School: attendance and the timetable0:51
▶Hotel: room rack, check-in and the folio0:50
▶Travel: a booking file from quote to invoice0:54
▶Import & export: LC, shipment, clearance and proceeds0:48
▶Courier: book a parcel, runsheets and COD0:39
▶Hospital: emergency, theatre, radiology and blood bank0:42
▶Loyalty: programme, members and points0:38
▶Till: member, coupon, points and bank card offer0:55
▶Bank offers, claims and card settlements0:52
▶Discount report, log and rules0:45
▶Store and gift cards0:32
▶Super admin: switch modules for a subscriber0:35
I want to… Go to
Make a sale and print a receipt Point of sale → Make a sale
Open and close a cashier shift Point of sale → Shifts and cash-up
Add a new product with barcode and price Items → Add an item
Receive stock from a supplier Buying → Receive the goods
Raise a sales invoice Selling → Raise an invoice
See profit and loss Accounts → Financial statements
Follow up a lead CRM → Leads
Answer a customer complaint Helpdesk → Work a ticket
Register a patient and give an OPD token Hospital → Reception
Add a staff member and give them a role Users, roles and settings
Use Hayat without internet Install the app and work offline
Give a coupon, points or a bank card offer at the till Point of sale → Promotions, coupons and the total
Enrol a loyalty member or sell a gift card Loyalty programme and store cards
Claim the bank's share of card offers Bank card offers → Bank claims
See every discount given this month Discounts → Discount report
Collect a school fee School → Collect fee
Check a guest in or out Hotel → Check in
Make a travel booking and invoice it Travel → Make a booking
Clear an import through customs Import & export → Customs clearance
Book a parcel and hand it to a rider Shipping → Booking counter
Register an emergency patient Hospital departments → Emergency
Switch a module on for a subscriber Modules and access
Find out how a sale reaches the accounts How every module reaches the accounts